The communications center at the Miami police dept never appreciates its employees. Dispatchers are used and abused and never thanked. It is our job they say, to handle calls the right way or do what we're supposed to do, but when one of us go that extra yard no one notices or even cares.
I watch programs where they show the efficient way a call was handled by the police when they arrive, but nothing is ever mentioned of the way it was handled as the call came in. The efficiency, kindness and smartness of the person answering the call or dispatching the officers to the scene. It would be nice to get credit when credit's due. But not in Miami.