FHP Duty Officer Blog - Page 2
Page 2 of 4 FirstFirst 1234 LastLast
Results 11 to 20 of 34
 
  1. #11
    Guest
    If you had your choice of areas (i.e. Orange, Osceola, Seminole, Brevard, Volusia, Lake) to dispatch for (ORCC) which would you choose and why????

  2. #12
    Junior Member
    Join Date
    Jan 2008
    Location
    Tarpon Springs
    Posts
    13
    What is the current pay in the Tampa area for Calltakers and Dispatchers?

  3. #13
    Guest
    [quote="Anonymous"]you can say the same thing abour orcc, everytime i call it just rings and rings and rings[/quote)

    you must of missed the memo, we handle more calls then any other troop in Florida. When 20 lines are ringing and we have 9 DO's yes its going to ring.

  4. #14
    Guest
    You might want to look at the incident numbers issued by each regional cc before you ***** about how busy you are, Orlando.

    Orlando comes in 3rd behind Lake Worth and Tampa.

  5. #15
    Guest

    Call Takers

    And, Lake Worth doesn't have any call takers (effective or not) to answer any of the calls.

    We don't have any CSO's either.

  6. #16
    Guest
    We are very much apart of FHP. We are truely the first responders! There is no credit given to us. We may be appreciated and loved by co-workers, supervisors and our troopers but at the end of the day we get no love from the state. NO APPRECIATION from the state what-so-ever!

    With that said, I want you to know that I LOVE my job. When I took this job I knew what i was getting into. I gladly signed the paper stating that I was aware that I would receive an annual review (RAPP) but I would not receive a raise. I was hopeful that things would change for us. I work with people who have been waiting for change for 30 years. I was still hopeful. I didn't care because I finally found something that I was good at. I could see myself retiring in 30years from FHP.

    Since Electra ran off Chris Knight, I feel like no one has our back. Who is there for us. Chris stood up for FHP and lead by example. Now I feel like our A@@e@ hanging in the wind and our supervisors heads are on a chopping block. I am not speaking for anyone else, but I feel VERY UNAPPRECIATED by the state.

    For example, the Shift Commander program. Our shift commanders are irreplaceable. They take alot of burden off of our shoulders. At least ours do. People that have been here for a while remember when there were no Shift Commanders. Well, I think abolishing this program is a bad idea. First of all, we handle more and more stuff on the highways these days. Think of how many S22's we handle on a weekly basis. Forget that, on a daily basis. Today, I have handled 3 so far, just for my console. This isn't 1976 it's 2008, and stuff goes down hill in a hurry. In our comm center our Shift Commanders are the ones who give out THI case numbers for the Turnpike. We are our own calltakers, dispatchers, teletypes, and sometimes even supervisors. When I (we)have a S7, I have more responsibilities. Now, I have to get up from my console to go and find a THI case number, answer calls from the media as well as whiny people stuck in traffic because the road is shutdown. And did I mention I have to Alpha page the brass? Ummm yup thats right. So again I ask, who is there for us? The ones I feel sorry for are the supervisors, because they are not "Career Service" employees. So what happens to them when they screw up? And they are asking us to do more with no pay increase. What a joke.

    Although I think it's a slap in the face, I'm glad our troopers got a small raise. Maybe just maybe a few good ones will stay. As for the dispatchers, I don't feel as fortuante for them. I see more and more great dispatchers heading for the door. I think they see the ones who have been here for more than 20 years and know that change will never come.

    Did you hear they are doing away with uniforms? Yup that's right! They are working on a dress code for us right now. But as far as I know, because my Captain told me, we will be wearing business attire. Collared shirts and dress pants. And who is going to pay for this? Ummm, we are. Right after they take our uniform allowance away. I asked if we could still wear our uniform shirts. The answer...."NO." Nice, right? I can barely make it on the salary that I get now and you want me to buy my own clothes....good luck on that. I can barely afford goceries toward the end of the month. I know I'm not the only one out there.

    Now, the topper on the cake is, we just had an open advertisement. We hired several DL people. When January rolls around they will have more seniority than me. And a ton of other people too. How is it, that you move between state agencies and are allowed to keep your seniority? Please explain that one to me. Ok, ok , I know how it works but I think that's ridiculous. If you move agencies, you should NOT keep your seniority. You should not have more seniority than someone who has 5 years on and has paid their dues. Your time should start when you begin employment with that agency.

    I have 2 friends that transferred to other comm centers in the state. They trained in a comm center where they earned CAD pay. They lost it when they transferred. That is something that needs to be looked at. They earned it, they should keep it. Just like Troop E has shift differential. Where is it for the rest of us. They talk about how we are a para military organization then they should make it consistent for all of us. I'm not saying Miami doesn't deserve it, but we don't?

    Last year I had a call from one of our lovely legislators, who was traveling the turnpike. He shall remane nameless. Just know HE is from South Florida. I distinctly remember that we had 4 people working that day, on a 7 day stretch, with no DOS and a Shift Commander that came out to help answer phones because we were so busy. I answered the phone only to find myself being yelled at by one of our precious legislators. He yelled that it took too long to answer the phone. I tried to explain that we were very busy and short handed. He continued to yell at me about a piece of tire debris that was already called in by about 500 hundred other people. In the end I was polite and did my job. However, he didn't let it go and asked to speak to my supervisor. I told him that he could speak to my Lt. because there was no supervisor available. He wanted to complain on me. Was he kidding? I think not. He was dead serious. Lt. took care of the complaint and told him to write his Govenor. The irony is I provided great customer service and still had a complaint. From a legislator no less. It shows just how much they appreciate us.

    Now do you see why I feel like I do? I challenge anyone from Tallahassee to come and sit with me for an entire 8 hour shift. I challenge any of them to come and answer phones for an entire 8 hour shift. During hurricanes and brush fires that are out of control. I challenge them to be on the other end of the phone because a loved one wants to know where their loved one is. I want them to be here to answer media questions when you have a fatality. I dare them to come in and do the job we do on a daily basis for one shift. I guarentee they will look differently at us.


    And as for that Captain who thinks that dispatchers are not apart of the highway patrol,he should come in and work a shift for us! He couldn't do, I guarentee it! He should remember the next time he is getting his rump kicked on the side of the road who really has his back. WE DO...BECAUSE WE ROCK!

    Love and best wishes go out to all of you, no matter what agency you work for, who put up with jerks like that on a daily basis. He isn't why we do this job!

  7. #17
    Guest

    CAN'T WE ALL JUST GET ALONG?

    LOOK CHILDREN, EVERY COMM CENTER HAS THEIR SHARE OF LAZY PEOPLE WHO DO NOTHING BUT PLAY GAMES AND WORK THE INTERNET ALL DAY LONG WHILE THE REST OF US WORK OUR TAILS OFF. THOSE ARE THE ONES THAT MAKE "DUTY OFFICER OF THE YEAR"!!

    GO FIGURE...IF WE COULD ALL JUST AGREE THAT WE HAVE A HECK OF A WORK LOAD AND THEN WORK LIKE A TEAM THINGS WOULD BE BETTER FOR US AND FOR THE TROOPERS

  8. #18
    Guest

    CALL VOLUME

    Just curious does anyone know the stats for the RCC's? Whaty is the ranking as far as calls for service and telephone calls received

  9. #19
    Guest

    Re: CALL VOLUME

    Quote Originally Posted by *FHP
    Just curious does anyone know the stats for the RCC's? Whaty is the ranking as far as calls for service and telephone calls received
    Look at the FHP website and look at the current incidents....if you click on one in any of the troops it will show you the CAD incident number assigned....not the case numbers, but the total number of incidents entered into that RCC's server.

  10. #20
    Guest

    Dispatchers

    Look, to me FHP Dispatchers are NOT first responders, nor are the Troopers!! Fire Rescue is onscene WAY before Troopers are 99% of the time.

    We (as an FHP dispatcher) seldom deal with suicides, or I'm going to kill my baby or myself or anything of that nature. We DO deal with these situations but not nearly as often as real 911 dispatchers. So to me comparing FHP Dispatchers to 911 Dispatchers is like apples and oranges.

    That's just my opinion.

    Now, does FHP do some "real" police work? If they feel like it, or if it is in their best interest then yes. And just to say it we do traffic homocide investigations and all, AND we have a felony team that could be way more productive than they are, but they are crippled by the fact that FHP is so scared to be sued that they will let criminals (even known felons) get away, because they are so afraid of a lawsuit (justified or not) that they will call any units off of a pursuit for that reason and that reason alonel Even if it's on CNN!!

    The dispatchers are miserable because we have a Capt. that is miserable, gay or not, that does not matter. He is still a miserable and lonely person, and while he is miserable he will make everyone's life miserable that he thinks he may control. I hate him, and I personally think he needs to just come out out of the closet.

    But that is neither here nor there, the fact is that he is pushing away many of us by being such a jerk and he has no idea of the damage that he is doing.

    So in closing, yes, EVERYONE has shit bags, and everyone has the good ones (whether officers or dispatchers or Captains...)

    And yes the stories you've heard here are real and true beyond belief. I compare my capt to hitler because my capt. is devoid of seeing or hearing anything but his own feelings. He shuts down and will not see or even think of anything different than his original plan, and that to me goes against all of the rights of any American!! He would and does jeoprodize himself and the well being of his staff only because he see's something and all rules are laid by what he see's, or interprits when he see's anything!!

    He just needs to come out and then he will be a much happier person!!!

    Until then god help us all!!!!

Page 2 of 4 FirstFirst 1234 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •