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06-17-2006, 01:23 AM
What is the single thing I would do to improve the Department of Corrections. Training! The funny thing about training is that it ties into everything you do. It affects leadership, personnel, turnover, resources and procurement. It affects budgets, planning, and administration. And for those that would say Florida is used as a national model; I would tell you that it just goes to show you how far the rest of the country really has to go:

• For the time being, move Staff Development out from under Administration, and place it directly under the Secretary of the Department. A signal needs to be sent that training is a high, if not the, number one priority.
• Stabilize the Bureau Chief position. In the last 9 years, there have been at least six heads of Staff Development. The position (in my opinion) has been used as a political offering for far too long.
• Initially organize the bureau into two sections: Corrections and Probation. After these stabilize, then add a third section: Staff Support. The ultimate phase would be to disband Staff Development as an entity and place Corrections under Central Office Institutions, Probation under Central Office Community Corrections, and Staff Support under Central Office Administration.
• Get Community Corrections Programs out of the training business (for the time being).
• Get all of Staff Development, to include those in the Regions out of the training execution business and into the planning and development business.
• Establish a training budget separate from CJSTC.
• Quit worrying about liability and ask yourself, “What is the right and reasonable thing to do?” This will solve your liability problem, and ultimately change the department from a reactive to a proactive organization. Besides. Who makes policy decisions- lawyers or those in charge of lawyers?
• Get out of ACA, or at least let them know that you are developing a training system second to none in the United States and they can either go along or not.
• Do a thorough task analysis of all CO, CPO, leader and collective tasks. Break these tasks down into functional areas, and rank. (Note: A history lesson. Approximately 7-8 years ago, FDLE (at a CJSTC Commission Meeting) was asked why it was they had spent two thirds of the CMS budget on developing CMS for law enforcement, and had yet to start on CMS for Correctional Officers. They didn’t have an answer. Subsequently, the department developed COBRA on its own, and left Probation to dangle in the wind. Probation decided (for whatever reason) to continue business as usual even though its mission fundamentally changed. In both cases, a task analysis was never done. Ultimately this means that we have been operating under a system that no one in Central Office or FDLE truly understands. In training liability lingo this can be called, “deliberate indifference”. Conducting searches without training, warrantless arrests without training, case management without training, officers dying on active duty because of heart attacks = deliberate indifference).
• Develop task conditions and standards of performance.
• Separate these tasks into common tasks (those performed by all), leader tasks (those performed by rank), and functional area tasks (those performed by individuals within a specific group (i.e. control room, dormitories, etc).
• Transition to a system where leaders (Sergeants, Lieutenants, Captains, Majors, Colonels, Assistant Wardens, Wardens, and Probation Supervisors are responsible for training their own people. You don’t need CJSTC certification to run a re-qualification range, nor do you need it to teach common and or area specific tasks. You simply need to teach them how to give and present training, which can be done in a basic leadership course. You can maintain FDLE certification requirements for Basic recruit. That is the only place you are required by law to have it).
• Develop Basic Recruit, Professional Development, and specialized training (collective training) based on these tasks. This includes advanced training for officers (example: Shoot, don’t shoot. Advanced searches. Et. Al), and advanced training for staffs (riot control exercises, emergency management exercises etc)
• Use lessons learned and operational feedback to tie back into the training system. This updates the system for future needs.
• Repeat the process for staff support, and then disband staff development.

If I were king…….

06-17-2006, 01:45 AM
I am impressed that someone would put this much thought into an constructive post, my hat's off.

06-17-2006, 01:46 AM
How are we going to do all this training when most have too much to do already in a work week. I dont think they will give overtime anytime soon. DOC has simply put too many requirements on its officers to have time to do all that right. Maybe if they got rid of some of the things they put in just to please the press we could do serious training.

06-17-2006, 01:59 AM
Ah... How do you train when you are constantly executing a mission? First and foremost you have to make a committment to the kind of person you want. Once you do that, the rest takes care of itself. Remember I said that training affects everything you do? Well, you have to conciously decide that you hire an overage so that a certain percentage of officers are always in the training mode. It's not as bad as you think. Common tasks and skills are taught at the Basic Recruit level. Advance skills are taught during professional development. Ask your self? If I am a Specialist, where will I learn to be a specialist? The answer is you take a course designed for Specialists soon after promotion. Further, any change in policy must (through careful study) neccessitate updated training. I imagine the ploicy changes would slow if Central Office understood that everytime policy changes, training had to take place. After all, there is a delta between reading a policy, understanding a policy and executing a policy. Great question!

06-17-2006, 02:18 AM
Ahhhh! Simultaneously (that means at the same time)!

06-17-2006, 03:21 AM
Hey Trainer, CMS was almost complete for both the CO and Probation sides, but there was serious pressure put on FDLE by the commission to get the LE done asap, so they moved resources around . The Probation CMS info is still somewhere at FDLE. I also have some of it somewhere at the house.

06-17-2006, 02:02 PM
Maybe now CMS. It certainly wasn't seven years ago. I remember Pat Melton taking some heat at the commission meeting. Had it been near completion, there would not have been so much pressure put on folks in the Department to develop COBRA. At that point, FDLE wiped the sweat off their foreheads and gave CMS Corrections a pass. Further, CMS was never completed for Probation. They did have a half hearted attempt a couple of years ago to do a task analysis, but for some reason (and I don't know why), it was shelved. All have known that the CPO Basic Recruit Curriculum has been out of date for a long time and there has been no fires lit to see that folks coming out of the program are qualified to do the job that policy dictates they must do. This isn't a hit on new probation officers. It's a condemnation of the system that (up to this point) didn't really care about the proficiency of its officers. It was more important to get a warm body in a slot. And FDLE my friend, has always been more concerned about the Law Enforcement side of the house. That's why for the longest time, we have had to use curriculums that have a law enforcement bent. Sorry to disagree.

06-19-2006, 10:35 PM
Trainer nothing to be sorry about, and nothing to disagree with mine was just a statment. I agree with you that FDLE, has and probably always will be more concerned about the LE side than anything.

I worked on the CMS in 1997-1998 (somewhere in there), then in the beginning of 2000, when they took all the resources to LE, and the dept took over the CMS they had a bunch of CPO's and CO's up in tally for 2 weeks working on a new basic recruit , but I do not know what happen to that?? It must have gotten lost in the Moore-Wolfe shuffle.

Good conversation thanks Trainer!!

06-19-2006, 11:19 PM
Good to talk to another person who understands just how fundamentally important training is to an organization.

I suppose given the number of responses, folks would rather discuss the soap opera stuff. But, I figure if I beat the drum loud and long enough, someone might just take note. We owe it to an organization to leave it a better place than when we found it.

There are an awful lot of good people out there making rookie errors (and I'm one of them), that will eventually get hurt or worse. If there isn't that obligation to train folks the best way you can, then work is just a place you go to keep the wolf at bay; training is only an arguement for liability lawyers; the leadership doesn't really give a sh** about the people that work for them; and you go out a day at a time trying to avoid even the hint of a mistake.

Keep up the good work. Sorry for the misunderstanding. I re-read your last, and misread it.