Every time I talk to someone 'up there' i'm reminded how messed up this place is and how it's even more so with the likes of RR trying to run around like he knows what he's doing. How they can be impressed with his arrogance and dumbness I have no idea. They treat everyone like they are better than they are when they don't even know they own policy. Cheers to a better year next year and hope more people leave and get out of this black hole that's suckin there soul.