There are many factors in why it is so hard to keep moral up in a dispatch center.Quote:
Originally Posted by Anonymous
1.Consider the pay.... most feel, minus the gun they tackle more stress than a police officer and have to handle more tasks, many of those tasks are because the officer can't do it. When you consider the difference in pay it hardly seems fair. Do whatever you can to get the biggest pay raise you can for your people!
2. Flex Shifts - if you have the option to adjust schedules without admin interference, work with the schedule. Some people like 8 hr shifts, some 10, some 12. There are all types of schedules. Monthly rotations, two month rotation. Many county agencies love the 12 hr shift rotation with every other weekend off. But some people do not like 12 hrs and would prefer 8 hours, make a position that rotates 8 hour shifts.
3. Change the uniforms - why do you need to wear all that garb? Is it comfortable?.......no. Do most people want to wear it? Do people see you all day? let them wear what they want within reason. Buy polo shirts, wear jeans. Make their lives easier.
4. Pay or give comp time for training
5. Give them their time off when they ask for it. They are entitled to their vacation time too. Make sure they get a break or a lunch.
6. Most hate being forced to work OT. Do whatever you have to so it is all volunteer.
The dispatchers deserve more respect than many agencies give them.
Just some ideas. And remember you shouldn't have to kiss anyone's azz to work because you do your fair share too.