11-19-2008, 04:31 AM
Our dispatch center would like your help to complete a survey. We are required to use Emergency Medical Dispatching for every medical call. We not only dispatch fire and medical, but LEO as well. Our Administration says that it is a luxury and not a necessity. We disagree. Can you please use this forum to let us know if your agency (identify your agency only ) uses PRO Q/A, how many dispatchers are in your center and how long you have had the PRO Q/A program. We are trying to get a grant and or at least have it be an item placed in the budget for NEXT year. Also, has it improved the quality of your EMD program? We would like the Fire Department to help our our agency with the cost of bringing in the program. Do you have any tips for doing this? It is the money, no one wants to pony up. Thanks for your help.